Refund & Exchange Policy

Refund & Exchange policy:

We strive to ensure customer satisfaction and provide the best shopping experience. If you wish to return or exchange a product, please review the following terms:

1. Time Frame:

• Refund or exchange requests are accepted within 7 days from the date of delivery.

2. Conditions for Return & Exchange:

• The item must be unused and in its original condition.
• The product must be returned in its original packaging with all accessories included.
• Proof of purchase (invoice or order number) is required.
• Installed or used auto parts are not eligible for return or exchange.
• Certain items (such as electrical parts or custom-made products) may not be eligible for return or exchange.

3. Damaged or Incorrect Items:

• If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will cover the shipping costs and arrange a replacement.

4. Shipping Fees:

• Customers are responsible for return/exchange shipping fees unless the issue is due to our error or a defective product.

5. Refund Process:

• Refunds are processed within 5–10 business days after the returned item is received and inspected.
• Refunds will be issued using the original payment method.