Shipping - Service duration policy

1. Order Processing:

  • Orders are processed within 1–2 business days after confirmation.
  • Processing time does not include weekends or public holidays.

2. Shipping & Delivery Time:

  • Within the same city: 14–21 business days.
  • Nationwide: 21–30 business days.
  • International shipping (if available): 21–30 business days, depending on the destination.

3. Shipping Carriers:

  • Orders are shipped through trusted courier partners to ensure safe and timely delivery.

4. Shipping Fees:

  • Shipping costs are calculated at checkout based on location and package weight.
  • Free shipping may be offered during promotions or for orders above a certain amount.

5. Shipping Delays:

  • Delays may occur due to circumstances beyond our control (e.g., weather conditions or courier issues).
  • Customers will be notified in case of significant delays.

6. Important Notes:

  • Please ensure that your shipping address and contact details are accurate.
  • If delivery fails due to incorrect information or unavailability, reshipping fees may apply.