Shipping - Service duration policy
1. Order Processing:
- Orders are processed within 1–2 business days after confirmation.
- Processing time does not include weekends or public holidays.
2. Shipping & Delivery Time:
- Within the same city: 14–21 business days.
- Nationwide: 21–30 business days.
- International shipping (if available): 21–30 business days, depending on the destination.
3. Shipping Carriers:
- Orders are shipped through trusted courier partners to ensure safe and timely delivery.
4. Shipping Fees:
- Shipping costs are calculated at checkout based on location and package weight.
- Free shipping may be offered during promotions or for orders above a certain amount.
5. Shipping Delays:
- Delays may occur due to circumstances beyond our control (e.g., weather conditions or courier issues).
- Customers will be notified in case of significant delays.
6. Important Notes:
- Please ensure that your shipping address and contact details are accurate.
- If delivery fails due to incorrect information or unavailability, reshipping fees may apply.